NEW Chat Health Phoneline

Chat Health

This is a new information and advice kine for parents in Cornwall.

Please see the info below from the following website: https://www.cornwall.gov.uk/chathealth

Commencing Monday 15 January 2024, we are introducing a quick and easy way for young people and parents / carers to contact Health Visitors and School Nurses in Cornwall and the Isles of Scilly.

There will be three advice lines as follows:

• young people aged 11-19 : 07312 263 096
• parents / carers of children aged 0-5: 07312 263 423
• parents / carers of children and young people aged 5-19: 07312 263 499

Users will be able to send a message, anonymously if they wish, to Health Visiting and School Nursing to get confidential help and advice about a range of health concerns, including:

• Sleep
• Child development
• Support with behaviour
• Toileting
• Feeding and nutrition
• Keeping safe and healthy
• Childhood illnesses and support with medical conditions at school
• Emotional, mental health and wellbeing
• Relationships
• Smoking and vaping
• Drugs and alcohol

The messaging service will be available Monday to Friday (excluding bank holidays) from 9am to 5pm. When a message is sent to the numbers, an automated reply confirms the message has been received. A trained healthcare professional will reply to the message during office hours within 48 working hours.